Legal Notice

Last updated: May 2026

This Legal Notice provides important legal information about Xplywi, our website operator, company information, service area, product compatibility statements, third-party vehicle brand disclaimers, installation responsibility, dash cam legal use, intellectual property, external links, limitation of liability, and UK consumer rights.

This Legal Notice applies to the website: https://xplywi.store.

Xplywi currently sells and ships products to the United Kingdom only. All shipping, return, payment, warranty, compatibility, and customer support information on this website is prepared for UK customers.

Legal Notice Summary:
Xplywi is an independent aftermarket vehicle accessory brand operated by Shenzhen Zhixia Technology Co., Ltd. Vehicle brand names are used only to describe product compatibility. Xplywi is not affiliated with, sponsored by, endorsed by, or authorised by any vehicle manufacturer.

1. Website Operator

This website is operated by Shenzhen Zhixia Technology Co., Ltd., a company registered in China. Xplywi is the brand name used for our vehicle-specific dash cam products and related accessories.

Brand: Xplywi
Operating Company: Shenzhen Zhixia Technology Co., Ltd.
Company Registration / Unified Social Credit Code: 91440300MACLQX2962
Website: https://xplywi.store
Email: support@xplywi.store
Phone / WhatsApp: +86 133 6005 6056
WhatsApp: https://wa.me/8613360056056
Service Area: United Kingdom only

Business Address:
Shenzhen Zhixia Technology Co., Ltd.
Rm 518, Bldg 2, Shajing Subdistrict,
Minzhu Ave, Sha'er Community, Bao'an District,
Shenzhen, Guangdong Province, 518104, China

This business address is provided for company identification and customer transparency. Please do not send returns to this address unless our support team has confirmed the return instructions for your order.

2. General Legal Information

Xplywi is an independent aftermarket vehicle accessory brand focused on vehicle-specific dash cam products and related accessories.

We currently serve customers in the United Kingdom only. Orders with delivery addresses outside the United Kingdom may not be accepted at checkout. If an order outside our supported service area is placed due to a technical error, we may cancel the order and issue a refund to the original payment method where available.

Information provided on this website is intended for general product, compatibility, installation, customer support, order, payment, shipping, return, warranty, and after-sales reference.

We make reasonable efforts to keep website information accurate and updated. However, product details, prices, specifications, availability, packaging, included accessories, product images, compatibility information, and website content may be updated from time to time without prior notice, subject to applicable consumer protection laws.

3. Independent Aftermarket Brand Disclaimer

Xplywi is an independent aftermarket vehicle accessory brand.

Xplywi products are designed as aftermarket dash cam accessories for selected vehicle models. They are not original vehicle manufacturer products unless clearly stated otherwise.

Xplywi is not affiliated with, sponsored by, authorised by, approved by, endorsed by, or officially connected with any vehicle manufacturer.

Product compatibility information is provided to help customers identify suitable aftermarket accessories for selected vehicle models. Customers should check their vehicle details carefully before purchase.

4. Third-Party Vehicle Brand Disclaimer

Any vehicle brand names, model names, chassis codes, trademarks, logos, or references mentioned on this website are used only to describe product compatibility.

This may include, but is not limited to:

Mercedes-Benz
BMW
Audi
Volkswagen
Porsche
Toyota
Ford
Honda
Land Rover
Jaguar
Lexus
Other vehicle manufacturers, model names, chassis codes, or trademarks

All third-party trademarks, vehicle brand names, model names, chassis codes, logos, and references remain the property of their respective owners.

Xplywi is not affiliated with, sponsored by, authorised by, approved by, or endorsed by Mercedes-Benz, BMW, Audi, Volkswagen, Porsche, Toyota, Ford, Honda, Land Rover, Jaguar, Lexus, or any other vehicle manufacturer unless expressly stated.

5. Product Compatibility Disclaimer

Xplywi sells vehicle-specific dash cams and related accessories. Our products are not universal dash cams for all vehicles unless the product page clearly states otherwise.

Product compatibility may depend on many factors, including:

Vehicle brand
Vehicle model
Vehicle year
Vehicle trim or version
Facelift or pre-facelift version
Right-hand drive layout
Original rearview mirror housing structure
Windscreen sensor cover design
Rain sensor, light sensor, camera, or ADAS sensor area
Original wiring and power connection structure
Selected product configuration or SKU
Previous vehicle modification or repair

A product that fits one vehicle model, year, or trim may not fit another version of the same model. Customers should carefully check the product title, product description, compatibility list, product images, selected configuration, included accessories, and installation requirements before placing an order.

Since Xplywi currently serves the UK market, customers should pay special attention to right-hand drive vehicle structures, mirror housing shape, windscreen sensor cover layout, and factory equipment differences.

If you are not sure whether a product fits your vehicle, please contact us before purchase and provide your vehicle brand, model, year, trim if known, right-hand drive information, and clear photos of your original rearview mirror area.

6. Modified Vehicle and Non-Original Parts Disclaimer

Compatibility is based on selected original vehicle structures and standard mirror housing areas where applicable.

We cannot guarantee compatibility if your vehicle has:

Modified rearview mirror housing
Aftermarket mirror cover
Non-original mirror assembly
Modified rain sensor or camera sensor cover
Replaced windscreen sensor area
Previous accident repair affecting the mirror or windscreen area
Additional accessories installed around the rearview mirror area
Non-standard wiring or modified trim parts

If your vehicle has been modified or repaired around the mirror housing or windscreen sensor area, please contact us with clear photos before placing an order.

7. Installation Disclaimer

Xplywi dash cams are vehicle-specific products, and installation may vary by vehicle model, year, trim, mirror housing structure, wiring layout, selected power method, and product configuration.

Customers are responsible for installing products correctly and safely. Please check compatibility, product condition, cable type, included accessories, and installation position before installation.

If you are not familiar with vehicle electronics, wiring, trim removal, or dash cam installation, we recommend asking a qualified installer for help.

Xplywi is not responsible for product damage, vehicle damage, electrical issues, trim damage, installation failure, or other losses caused by:

Incorrect installation
Forced installation
Wrong wiring
Use of incompatible power sources
Cutting, splicing, or modifying cables
Unauthorised repair or disassembly
Use of third-party accessories not supplied or approved by Xplywi
Installation that interferes with airbags or vehicle safety systems
Failure to follow product instructions or support guidance
Installation outside the recommended vehicle area

Damage caused by incorrect installation, cable modification, forced installation, unauthorised repair, incompatible accessories, or misuse may not be covered by return, refund, or warranty service.

8. Parking Monitoring Disclaimer

Some Xplywi dash cam models may support parking monitoring, but parking monitoring may require an additional compatible power cable.

Parking monitoring is not guaranteed to be included with every product configuration. An OBD power cable, hardwire power cable, or other parking monitoring power cable is not included as a standard component unless it is clearly stated on the product page or in the selected product configuration.

If your selected product uses a standard plug-in power cable or rain sensor power cable, the dash cam may turn off when the vehicle is turned off and may not record after the vehicle is parked.

Incorrect wiring or use of an incompatible power cable may damage the dash cam or vehicle electrical system and may void warranty coverage.

9. Rear Camera Installation Disclaimer

Rear camera installation applies only to front and rear recording configurations.

Unless the product page clearly states otherwise, the rear camera is designed for interior installation, such as inside the rear windscreen area.

The rear camera is not waterproof unless clearly stated on the product page. It should not be installed outside the vehicle or near the number plate area unless the product page clearly confirms that the rear camera is suitable for exterior installation.

Customers should check the product page and installation notes before installing the rear camera. If you are unsure, please contact us before installation.

10. App, WiFi, and Software Disclaimer

Depending on the product model and configuration, some Xplywi dash cams may support WiFi connection and local app control through the Viidure app.

App and WiFi functions may be affected by phone model, operating system version, app version, app permissions, regional settings, device compatibility, WiFi environment, and future software updates.

We provide technical support for basic app connection and product use, but we cannot guarantee that every phone model, operating system version, third-party app version, or future software update will work perfectly in all situations.

The dash cam WiFi connection is local only. It does not support remote viewing from home or from another location unless the specific product page clearly states otherwise.

11. Dash Cam Legal Use Disclaimer

Customers are responsible for using dash cams in compliance with all applicable laws and regulations.

This may include, but is not limited to:

Road traffic laws
Road safety laws
Privacy laws
Audio recording laws
Video recording laws
Data protection laws
Workplace or fleet recording rules
Rules about recording passengers, public areas, private property, or personal data

Xplywi does not provide legal advice. Customers should check applicable rules before using a dash cam, especially when enabling audio recording, recording inside the vehicle, recording passengers, or using footage for insurance, legal, employment, or public purposes.

Xplywi is not responsible for unlawful, improper, unsafe, or unauthorised use of dash cam products.

12. Product Information Disclaimer

We make reasonable efforts to ensure that product descriptions, images, specifications, compatible vehicle information, installation notes, prices, included components, and availability are accurate.

However, product information may change due to manufacturing updates, supplier changes, packaging updates, software changes, product improvements, logistics requirements, or website updates.

Product images are for reference only. Actual product appearance, packaging, accessories, labels, wiring, or small details may vary slightly by product batch or selected configuration.

If a product page contains an obvious error, such as an incorrect price, incorrect compatibility statement, incorrect description, or incorrect availability, we reserve the right to correct the information or cancel the affected order where permitted by applicable law.

13. VAT, Import Duties, and Customs Taxes

For standard shipments to the United Kingdom, VAT, import duties, and customs taxes are covered by us where applicable.

Customers normally do not need to pay additional VAT, import duties, or customs taxes upon delivery for orders shipped through our standard shipping channels.

If any unexpected customs-related issue occurs, please contact us before making any payment to the carrier or customs office. We will help verify the situation and provide assistance where possible.

Additional charges may apply if the customer provides incorrect delivery information, refuses delivery, requests special shipping arrangements, changes the delivery destination after shipment, or fails to cooperate with delivery or customs requirements.

14. Payment, Shipping, Returns, and Warranty

Payment, shipping, returns, refunds, exchanges, and warranty support are governed by our separate policy pages.

Please review the following pages for more details:

If there is any inconsistency between this Legal Notice and a specific policy page, the more specific policy page may apply to that particular topic, unless otherwise required by applicable law.

15. Returns and Customer-Reason Product Issues

For customer-reason returns or exchanges, products must be unused, uninstalled, unmodified, complete, and in a returnable condition.

Installed, used, modified, damaged, incorrectly installed, cable-modified, or incomplete products are not eligible for customer-reason returns.

For confirmed defective, damaged, incorrect, missing-item, or seller-caused issues, we will handle the issue according to our Return & Refund Policy and Warranty & Support Policy.

Please contact us before returning any product. Please do not send returns to our business address unless our support team has confirmed the return instructions for your order.

16. Website Content and Intellectual Property

All website content, including text, product descriptions, images, graphics, page layouts, icons, videos, logos, design elements, compatibility tables, and other materials, is owned by Xplywi, Shenzhen Zhixia Technology Co., Ltd., our suppliers, or authorised content providers, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, upload, scrape, or use our website content for commercial purposes without our prior written permission.

The Xplywi brand name, website content, product images, and page materials may not be used in a way that misleads customers, suggests unauthorised affiliation, or implies sponsorship or endorsement by Xplywi.

17. External Links Disclaimer

Our website may contain links to third-party websites, apps, payment providers, logistics carriers, tracking pages, social media platforms, vehicle manufacturer websites, app download pages, or other external services.

These third-party websites and services are not controlled by Xplywi. We are not responsible for their content, availability, accuracy, privacy practices, security, terms, or policies.

Your use of third-party websites, apps, or services may be subject to their own terms and privacy policies.

18. Limitation of Liability

To the maximum extent permitted by applicable law, Xplywi and Shenzhen Zhixia Technology Co., Ltd. shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages arising from the use of our website, products, services, content, or customer support information.

Xplywi is not responsible for losses, damages, or issues caused by:

Incorrect product selection by the customer
Incomplete or inaccurate vehicle information provided by the customer
Incorrect installation or forced installation
Modification, cutting, or alteration of cables
Unauthorised repair or disassembly
Use of incompatible power sources or third-party accessories
Vehicle damage caused by improper installation
Unlawful or improper use of dash cam recordings
Failure to comply with applicable privacy, recording, or road traffic laws
Third-party app, payment, shipping, tracking, or external service issues
Customer failure to follow product instructions or support guidance

Nothing in this Legal Notice limits or excludes liability where it would be unlawful to do so under applicable law.

19. UK Consumer Rights

Nothing in this Legal Notice affects any mandatory statutory consumer rights you may have under applicable UK consumer protection laws.

If any part of this Legal Notice conflicts with mandatory rights that apply to UK consumers, those mandatory rights will continue to apply.

If any part of this Legal Notice is found to be invalid, unlawful, or unenforceable under applicable law, that part will be interpreted or limited to the minimum extent necessary, and the remaining parts will continue to apply.

20. No Legal Advice

Information on this website, including compatibility guidance, installation notes, product information, dash cam use guidance, and this Legal Notice, is provided for general information only.

Xplywi does not provide legal, tax, insurance, vehicle compliance, or professional installation advice. Customers should consult appropriate professionals where necessary.

21. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in our business, website, products, services, policies, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page regularly.

22. Contact Information

If you have any questions about this Legal Notice, our company information, product compatibility, installation, legal use, website content, or customer support, please contact us: